4/28/2020

 

Dear Patients and Guardians of Volunteer Pediatric Dentistry:

 

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

 

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

 

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

 

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

 

  • In compliance with the recommendations for public health, anyone with a cough, shortness of breath or fever will not be allowed into the building and should stay home.  We will be happy to reschedule your appointment at a later date.
  • Our office would like you to wait in your car and call the office to check in with our team.  On occasion, there might be a team member who will greet you at your car.  They will take temperatures of anyone who will enter the practice and complete a questionnaire on travel and health history.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • We would recommend if you have a mask to please bring it your appointment.
  • You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
  • Please do not bring family members or friends with you to your appointment, as they will not be allowed into the practice (only one guardian will be allowed into the practice with the patient).

 

 We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, along with our team, safe in our practice. To make an appointment, please call our office at office 865-558-8857.

 

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

 

Sincerely,

 

Drs. Valerie and Caitlin and the Volunteer Pediatric Dentistry Team

 

Meet Dr. Caitlin

Dr. Caitlin Callahan grew up in Lee County, Virginia, right over the Tennessee border. She received her Bachelors degree at The University of Virginia in Charlottesville, Virginia. Wahoowa!

 

Dr. Caitlin attended Virginia Commonwealth University School of Dentistry in Richmond, Va where she received her Doctorate of Dental Surgery. She moved to Knoxville, TN to complete advanced training at a General Practice Residency at UT Medical Center.

 

In her free time, Dr. Caitlin enjoys her cycling class, reading, and live music. She loves exploring new restaurants and local bands in downtown Knoxville.

Volunteer Pediatric Dentistry aims to deliver the best possible dental care for

infants, children, teens and kids with special healthcare needs.

 

Our kids dental office has the latest state-of-the-art equipment to make sure your child has access to everything he or she needs at their visits.  We constantly evaluate our materials and keep current with new technologies to make sure you have the best options available.

 

We pride ourselves in practicing ethically and honestly, always taking the time to explain our findings.  We always consider all appropriate treatment options and try to present the most conservative plans, when possible.  It is important for us to be helpful to our patients and answer any questions you might have regarding your child’s dental care.

 

Starting early with prevention and good habits will help build a life-long smile and relationship with your pediatric dentist. Thank you for trusting us with one of the most joyful gifts a child has to offer, their smile!

 

We are available 7:30am - 4pm Monday-Thursday. Closed Fridays.

For after hours emergencies, please listen to our voice mail message.

 

Scheduling Appointments

Our office attempts to schedule appointments at your convenience and when time is available.  Preschool children should be seen in the morning because they are fresher and we can work more slowly with the child for their comfort.  Schedule an appointment for your child today!

 

Finances

Payment for professional services is due at the time dental treatment is provided.  Every effort will be made to provide a treatment plan which fits your timetable and budget, and gives your child the best possible care.  We accept cash, personal checks, and most major credit cards.

First Pediatric Dental Visit

During your first visit to our office we want to take the time to get acquainted and gather information. This includes a thorough examination and possibly taking x-rays we feel may be required to make a complete diagnosis. At this time we will also discuss with you the nature
of any necessary dental care.

 

We have ways of explaining procedures to children, being honest and presenting it in a manner that will not frighten them. If your child asks, “will it hurt?” We feel it is wise to say that
Dr. Valerie is your friend and will be very gentle with you. Avoid phrases such as “it won’t hurt” and “that wasn’t so bad.” We want your child to have positive memories of going to our office.

 

Please print and fill out our new patient forms.

Bring them with you at first appointment, Thank You.

 

Schedule your first appointment today!

Pediatric Dentists, like Dr. Valerie, specialize in the treatment and prevention of dental disease, as well as the overall oral health of children. Through extra years of schooling, training, experience, and certification, a pediatric dentist is uniquely qualified to treat the dental needs of infants, children, adolescents and those with special health care needs.

 

A pediatric patient not only has a different dentition than adults but he/she may have specific dental and behavioral needs that are unique to a child. These needs may include orthodontics, sealants, fluoride applications or home treatments, or just simply education in oral hygiene. In addition to treating existing dental problems, our office focuses on prevention through patient and parent education.

 

We like to feel that you and your child do not come to our office to have their ”cavities fixed” but rather to prevent them. We strive to provide all of the educational tools necessary for our patients to enjoy a cavity-free future.

We’re proud of what people are saying!

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Ways to Request a Visit

Stop by one of our Locations!

1516 Coleman Road

Suite 201

Knoxville, TN 37909

 google directions

209 East Emory Road,

Suite 101

Powell, TN 37849

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Meet Dr. Valerie

About Our Office

Hours and Policies

Our Office Photos

Valerie Esker, DMD is a 2006 graduate of Southern Illinois University School of Dental Medicine. After practicing in St. Louis, MO in a children's dental clinic for six years as a general dentist and as Dental Director, she became inspired to specialize in pediatric dentistry. She received her Pediatric Specialty Certificate from Children's Hospital Colorado in Aurora, CO in July, 2014. She is a Board Certified Pediatric Dentist and member of the American Dental Association and the American Academy of Pediatric Dentistry. She enjoys reading, swimming, traveling and spending time with her husband, Dr. Michael Koch, a chiropractor, and their two sons, Jack and Ethan.

Why Choose a Pediatric Dentist

Member:

American Academy

of  Pediatric Dentistry

Board Certified:

American Board

of  Pediatric Dentistry

865.558.8857

Knoxville and Powell Locations!

directions   new patient forms